Resources for Public Bodies

Public Bodies

Public bodies play a vital role in ensuring that citizens’ rights continue to be protected. This section brings together guidance, resources and information to support public authorities in understanding and meeting their obligations relating to citizens’ rights under the Withdrawal Agreement, EEA EFTA Separation Agreement and Swiss Citizens’ Rights Agreement.

Whether you are developing policy, designing services, making operational decisions or delivering frontline services, these resources are intended to help public bodies consider the practical implications of citizens’ rights within their area of responsibility.

What you’ll find here

This section contains information designed for professional and technical audiences, including:

  • Guidance on citizens’ rights and the role of public bodies.
  • Reports, recommendations and thematic findings from the Independent Monitoring Authority (IMA).
  • Case studies and examples of good practice.
  • Information about investigations and systemic issues identified by the IMA.
  • Resources to support policy development, service design and operational delivery.
  • Relevant legal and technical information relating to citizens’ rights.

Who this information is for

The resources in this section are intended for those working in or alongside public bodies, including:

  • Policy and strategy professionals.
  • Operational and service delivery teams.
  • Legal advisers and practitioners.
  • Equality, compliance and governance leads.
  • Senior leaders and decision-makers.
  • Organisations supporting the delivery of public services.

Why this matters

Public bodies must have due regard to citizens’ rights when developing policies, making decisions and delivering services. Understanding how those rights apply in practice helps ensure that eligible citizens can access the services, benefits and protections to which they are entitled.

The IMA works to promote, monitor and enforce the implementation and application of citizens’ rights. By sharing evidence, learning and practical resources, we aim to support continuous improvement across the public sector and help prevent barriers from arising.

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Browse our latest guidance, reports, good practice resources and technical information to support your work.

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Supporting public bodies to uphold citizens’ rights

The Independent Monitoring Authority (IMA) provides oversight of how public bodies implement and apply citizens’ rights across the UK. This section contains resources, guidance and technical information to support public authorities in understanding their responsibilities and embedding citizens’ rights considerations into policy, operational and service delivery decisions.

The information published here is intended primarily for professional audiences and reflects the evidence, learning and insights gathered through the IMA’s monitoring, investigations and engagement activities.

This second version may work particularly well if you want the page to feel more like a professional resource hub than a general public-facing webpage.